Privacy Policy

1. Introduction

Taskworks ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Taskworks platform, website, and mobile application (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

This Privacy Policy complies with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and all other applicable California and federal privacy laws.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you register for and use the Service, including:

• Account information: Full name, email address, and password
• Business or personal information: Business name, number of team members, type of business or personal use, and operational details you enter into the Service
• Team member information: Names and contact information of employees, contractors, or team members you add to your account
• Task content: Task descriptions, instructions, photos, videos, and notes uploaded to the Service
• Clock-in and clock-out data: Team member shift start and end times and hours worked
• Work logs and payroll data: Hours summaries and exported payroll records you generate through the Service
• Communications: Messages or correspondence you send to Taskworks support

2.2 Information Collected Automatically

When you use the Service, we may automatically collect certain technical information, including:

• Device information: Device type, operating system, browser type, and unique device identifiers
• Usage data: Pages visited, features used, actions taken, and time spent within the Service
• Log data: IP address, access times, referring URLs, and error logs
• Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your experience and analyze usage of the Service. See Section 8 for more information

2.3 Information from Third Parties

We may receive limited technical information from third-party analytics and infrastructure providers used to operate and improve the Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Service: Processing your account registration and delivering the features of the Service
• To communicate with you: Sending account confirmations, technical notices, security alerts, and support messages
• To improve the Service: Analyzing usage patterns, identifying technical issues, and developing new features
• To enforce our Terms: Detecting and preventing fraud, abuse, and violations of our Terms and Conditions
• To comply with legal obligations: Meeting our obligations under applicable California and federal law including COPPA
• To send marketing communications: With your consent, sending promotional information about Taskworks features and updates. You may opt out at any time

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service, including cloud hosting providers, analytics providers, and customer support tools. All service providers are contractually required to use your information only to perform services on our behalf and to maintain appropriate security standards.

4.2 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, including a subpoena, court order, or government request. We may also disclose information to protect the rights, property, or safety of Taskworks, our users, or others.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Children's Privacy and COPPA Compliance

Taskworks is available to users of all ages including children under 13, subject to the requirements of this section.

5.1 Users Under 13

Taskworks complies fully with the Children's Online Privacy Protection Act (COPPA). For users under the age of 13 we require verifiable parental or legal guardian consent before creating an account and before collecting any personal information.

What we collect from users under 13: We limit our collection of information from users under 13 to only what is necessary to provide the Service, including a username, a parent or guardian email address for consent verification, and activity within the Service such as tasks completed.

We do not:

• Collect more information from users under 13 than is necessary to provide the Service
• Share personal information of users under 13 with third parties for marketing purposes
• Condition participation on disclosure of more personal information than is reasonably necessary

5.2 Parental Rights

Parents and legal guardians of users under 13 have the right to:

• Review the personal information we have collected from their child
• Request correction of inaccurate information
• Request deletion of their child's personal information and account
• Withdraw consent for continued collection and use of their child's information
• Refuse to permit further collection of their child's information

To exercise any of these rights please contact us at support@taskworks.app. We will respond to verified parental requests within 30 days.

5.3 Users Ages 13 to 17

Users between the ages of 13 and 17 may use the Service. We encourage parents and guardians to be involved in and aware of their teenager's use of the Service. The same data practices described in this Privacy Policy apply to users in this age group.

6. California Privacy Rights

As a California-based company we are committed to full compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

6.1 Your California Privacy Rights

California residents have the following rights regarding their personal information:

• Right to Know: You have the right to request disclosure of what personal information we have collected about you, the sources of that information, the business purpose for collecting it, and the categories of third parties with whom we share it
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you
• Right to Opt-Out of Sale: We do not sell personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to what is necessary to perform the Service

6.2 How to Exercise Your Rights

To exercise any of your California privacy rights please contact us at:

Email: support@taskworks.app
Address: 1835 Newport Blvd, STE A-109 #806, Costa Mesa, CA 92627

Please include "California Privacy Request" in the subject line. We will respond to verified requests within 45 days as required by California law.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you close your account or request deletion of your data, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or accounting purposes.

Work logs, clock-in records, and payroll information may be retained for up to seven (7) years to comply with applicable employment and tax record-keeping requirements under California and federal law.

Personal information of users under 13 will be deleted promptly upon withdrawal of parental consent or upon a verified parental deletion request.

8. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction, including:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security assessments and monitoring

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information we cannot guarantee absolute security. In the event of a data breach that affects your rights we will notify you as required by applicable California law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service.

Types of cookies we use:

• Essential cookies: Required for the Service to function and cannot be disabled
• Analytics cookies: Help us understand how users interact with the Service so we can improve it
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes we may also notify you by email. Your continued use of the Service after the effective date of the updated policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Taskworks
1835 Newport Blvd, STE A-109 #806, Costa Mesa, CA 92627
support@taskworks.app

For California privacy requests please include "California Privacy Request" in your subject line. For parental consent or children's privacy requests please include "COPPA Request" in your subject line.