Unsubscribe and Account Policy

1. Overview

Taskworks is committed to giving you full control over your account and communications. This policy explains your options for closing your Taskworks account, unsubscribing from communications, and managing your preferences.

Because Taskworks is currently in a testing phase and is provided at no charge, there are no subscription fees or billing terms at this time. If and when Taskworks introduces paid plans, this policy will be updated and users will be notified in advance.

2. Closing Your Taskworks Account

2.1 How to Close Your Account

You may close your Taskworks account at any time using any of the following methods:

• Through the app: Log in to your Taskworks account, navigate to Account Settings, and select Close Account
• By email: Send a closure request to support@taskworks.app with the subject line "Close My Account" and include the email address associated with your account
• By contacting support: Reach our support team at support@taskworks.app and we will process your request within fifteen business days

2.2 What Happens When You Close Your Account

When you close your account:

• Your access to the Service will be suspended immediately upon confirmation
• Your data including task history, team member records, clock-in logs, photo and video documentation, and work logs will be retained for 90 days to allow you to retrieve your information before permanent deletion
• After 90 days your data will be permanently deleted from our servers in accordance with our Privacy Policy
• Certain records may be retained longer where required by law including work logs and payroll records which may be retained for up to seven years under California and federal law

2.3 Reactivating Your Account

You may reactivate a closed account at any time within the 90-day data retention window by contacting us at support@taskworks.app. Your data will be restored. After the 90-day window your data will have been permanently deleted and cannot be recovered.

2.4 Accounts of Minor Users

For accounts held by users under the age of 13, parents or legal guardians may request account closure and data deletion at any time by contacting us at support@taskworks.app with the subject line "COPPA Request — Account Deletion." We will process these requests within 30 days and confirm deletion of all personal information associated with the minor's account.

3. Unsubscribing from Email Communications

Taskworks sends two types of email communications:

3.1 Transactional Emails

These are emails related to your account including:

• Account registration confirmations
• Security alerts and password reset emails
• Service updates and maintenance notifications
• Support responses

Transactional emails are necessary for the operation of your account and cannot be opted out of while you maintain an active Taskworks account.

3.2 Marketing Emails

These are promotional communications including new feature announcements, tips for using Taskworks, and industry updates.

You may unsubscribe from marketing emails at any time using any of the following methods:

• One-click unsubscribe: Click the "Unsubscribe" link at the bottom of any marketing email you receive from Taskworks
• Email preferences: Log in to your account, go to Account Settings, select Notifications, and adjust your email preferences
• Email request: Send an unsubscribe request to support@taskworks.app with the subject line "Unsubscribe" and include the email address you wish to unsubscribe

We will process all unsubscribe requests within 10 business days as required by the CAN-SPAM Act and California law. You may continue to receive transactional emails after unsubscribing from marketing communications.

4. Text Message Communications

If you have opted in to receive SMS or text message communications from Taskworks:

• To unsubscribe: Reply STOP to any text message from Taskworks at any time
• You will receive one confirmation message confirming your opt-out
• After opting out you will no longer receive marketing text messages from Taskworks
• Standard message and data rates from your mobile carrier may apply

5. Push Notifications

If you have enabled push notifications through the Taskworks mobile app:

• To disable: Go to your device settings, find the Taskworks app, and turn off notifications
• You may also manage notification preferences within the Taskworks app under Account Settings and Notifications

6. Deleting Your Data

If you wish to permanently delete your Taskworks account and all associated data without the 90-day retention window:

• Send a deletion request to support@taskworks.app with the subject line "Immediate Data Deletion Request"
• Include the email address associated with your account and confirm that you understand deletion is permanent and irreversible
• We will process your request within 30 days
• All personal information, task data, team member records, photos, videos, and work logs will be permanently deleted subject to any retention obligations required by law

7. California Residents — Additional Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Taskworks does not sell personal information. For a full description of your California privacy rights please review our Privacy Policy.

Under California Business and Professions Code Section 17529.5, California residents are protected against unsolicited commercial email. Taskworks complies fully with all applicable California anti-spam laws.

8. Contact Us

For any questions about closing your account, unsubscribing, or managing your data and communications, please contact us at:

Taskworks
1835 Newport Blvd STE A-109 #806, Costa Mesa, CA 92627
support@taskworks.app

Our support team is available Monday through Friday and will respond to all requests within one business day.